Dear eButterfly Users,
We hope this message finds you well. We are writing to address the recent intermittent disruptions you may have experienced with our AI species recognition service. We sincerely apologize for any inconvenience this may have caused.
We are aware of the issue and want to assure you that our team is currently working diligently to upgrade our backend framework and servers. These enhancements are aimed at increasing the resilience and performance of our service, ensuring a smoother and more reliable experience for all our users.
We anticipate that the service will be fully regularized within the next 48 hours. In the meantime, we appreciate your patience and understanding as we make these critical improvements.
Thank you for your continued support and for being a part of the eButterfly community.
Best regards,
The eButterfly Team